Legal
Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using the services provided by KODO Agency (“Company”, “we”, “us”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services
KODO Agency provides digital services including web development, app development, business formation, video editing, graphic design, growth marketing, and strategic coaching. Service scope and deliverables are defined in individual project agreements.
3. Payments & Refunds
All payments are processed securely through Stripe or PayPal. Packages are billed as one-time payments unless otherwise specified. Refunds are handled on a case-by-case basis. If a project has not been started, a full refund may be issued within 7 days of purchase. Once work has begun, partial refunds may be offered based on work completed.
4. Intellectual Property
Upon full payment, all deliverables and assets created as part of a project are transferred to the client. KODO Agency retains the right to showcase completed work in our portfolio unless otherwise agreed upon in writing.
5. Client Responsibilities
Clients are responsible for providing necessary content, feedback, and approvals in a timely manner. Delays in client response may extend project timelines.
6. Limitation of Liability
KODO Agency shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service.
7. Privacy
We respect your privacy. Personal information collected through our website and services is used solely for providing our services and communicating with you. We do not sell or share your data with third parties.
8. Contact
For any questions regarding these Terms of Service, please contact us at [email protected].